Restoration Robotics Privacy Policy

Restoration Robotics, Inc. (“Restoration Robotics”) is committed to protecting the privacy of users of the website located at or any website owned, operated, licensed or controlled by us (the “Site”). This Privacy Policy describes how we gather, use and disclose and process information about visitors to our Site (“Visitors”) in accordance in accordance with applicable privacy laws including, where applicable, the General Data Protection Regulation (“GDPR”) and other UK and European data privacy laws and applicable US privacy laws (the “Privacy Laws”).This Privacy Policy applies solely to the information that we collect through the Site. This Privacy Policy does not address personal data (as defined below) that you provide to us in other contexts (e.g., through a business relationship not handled through the Site).
Restoration Robotics collects your personal data to improve your overall user experience with us. We collect your personal data to fulfil our contractual obligations, our statutory obligations and/or the legitimate interests of Restoration Robotics and for other purposes for which Restoration Robotics has a lawful basis under the Privacy Laws.

Acceptance of Privacy Policy

By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. Your continued use of the Site following the posting of changes to these terms will mean that you accept those changes.

What Personal Data Do We Collect?

Restoration Robotics collects your personal data through the Site when you choose to provide such information, such as when you use the “Contact Us” page of the Site to send us a message, fill out a form on the Site, or learn about a job opportunity. “Personal data” means information we hold about you from which you can be identified or could reasonably be used to identify you. Personal data may be held in paper or electronic format or in another recorded form including photographs or video clips. Examples of personal data include your name, address, phone number, and/or email address, next of kin details, sickness, health or disability information, genetic data, biometric data, race, religious or philosophical beliefs, ethnicity, sexual orientation, trade union membership, marital status, criminal offences or political beliefs.

Resume Submission. If your personal data is submitted through the Site when applying for a position with Restoration Robotics, your personal data will be used solely for the purpose of evaluating and accepting you for the position. We may retain your personal data for a period of time, but only for the purpose of considering your application for current or future positions at Restoration Robotics or as necessary to comply with the law. This information may be shared within Restoration Robotics as well as with third parties contracted by us to assist Restoration Robotics with talent acquisition-related activities.

Surveys. We may provide you the opportunity to participate in surveys and opinion polls on our Site. If you participate, we may request certain personal data from you. Participation in these surveys or polls is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address) and demographic information (such as city, state or country). These surveys help us serve you better and improve the usefulness of our Site. We may use third parties to conduct these surveys or polls.

Registered Users. If and when we make certain areas of this Site accessible only to registered users, to register you would be required to provide us with certain personal data. We will use this personal data to review and verify your registration information.

How Do We Use Your Personal Data?
If you choose to provide us with personal data by completing a form on the Site’s “Contact Us” page or by emailing us through the Site, we will use that personal data to (i) respond to your question or request, (ii) communicate with you about our products or services, (iii) send information to you, (iv) process and collect payment (if applicable), and (v) notify you of changes to this Privacy Policy. If you do not wish to receive emails or other communications from us, you may contact us at [email protected] and request that your personal data be removed from our list.

In addition, Restoration Robotics may, and only with your consent, process your personal data in order to communicate with you for marketing purposes. In this event, we may provide additional information that we believe may be of interest to you. You have the right to unsubscribe when you have provided consent to receive these communications by emailing [email protected] or by following the instructions in any such communication, e.g. by clicking on the link to unsubscribe.

If you are based outside the United States, please note that the personal data that you provide through the Site is transferred to the United States (where privacy laws may not be as adequate as in your jurisdiction) to Restoration Robotics and third parties engaged by Restoration Robotics to assist in operation of the Site or provide a service to you. Restoration Robotics will take appropriate steps to ensure that such recipients act in accordance with the Privacy Laws.

If you are located in the European Union, please be aware that information we collect about you may be transferred to and processed outside of the European Union. By using the Site, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to countries outside of the European Union (including the United States) in which the privacy laws do not provide a level of data protection equivalent to those in the country where you reside in accordance with the Privacy Laws.

Do We Disclose Any Personal Data to Outside Parties?
Unless you give us permission to do so, Restoration Robotics will not sell, rent, license, or trade your personal data other than as specified in this Privacy Policy. Any disclosures made to third parties will be in accordance with Privacy Laws.

Disclosures to Physicians. When you provide your email address or other contact information, with your consent, we may share that personal data with a physician who performs ARTAS Robotic Hair Transplant procedures, and that physician may contact you about your interest in ARTAS.

Disclosures to Third Parties Assisting In Our Operations. Restoration Robotics may share your personal data under confidentiality agreements with other companies that work with, or on behalf of, Restoration Robotics to provide products and services. These companies may use your personal data to assist Restoration Robotics in its operations. However, these companies do not have any independent right to share this information.

Group entities. We may share personal data with other group entities for any of the purposes set out above. Our group entities, in turn, are not permitted to share personal data with other non-affiliates entities, except as described herein or otherwise permitted by the Privacy Laws or other applicable laws.

Where personal data is processed by third parties outside the UK and EEA, we will ensure appropriate safeguards are in place to adequately protect it, as required by applicable law.

Disclosures Under Special Circumstances. We may provide information about you to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Business Transfers. We may share your personal data with other business entities in connection with the sale, assignment, merger or other transfer of all or a portion of Restoration Robotics’ business to such business entity. We will require any such successor business entity to honor the terms of this Privacy Policy.

Automatically Collected Information and Anonymous Information
Each time a Visitor comes to the Site, Restoration Robotics collects some information to improve the overall quality of the Visitor’s online experience.

Aggregated Data. Restoration Robotics collects aggregate queries for internal reporting and also counts, tracks, and aggregates the Visitor’s activity into Restoration Robotics’ analysis of general traffic-flow at the Site. To these ends, Restoration Robotics may merge information about you into aggregated group data. In some cases, Restoration Robotics may remove personal identifiers from personal data and maintain it in aggregate form that may later be combined with other information to generate anonymous, aggregated statistical information. Such anonymous, group data may be shared on an aggregated basis with Restoration Robotics’ affiliates, business partners, service providers and/or vendors; if it does so, Restoration Robotics will not disclose your individual identity.

Web Server Logs and IP Addresses. An Internet Protocol (“IP”) address is a number that automatically identifies the computer or device you have used to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider. Restoration Robotics may use IP addresses to conduct Site analyses and performance reviews and to administer the Site.


Your privacy is very important to Restoration Robotics. We use industry-standard methods of securing electronic databases of personal data. Except as provided elsewhere in this Privacy Policy, we limit access to personal data in electronic databases to those persons in our organization who have a business need for such access. We will ensure that appropriate measures are taken against unlawful or unauthorized processing of personal data, and against the accidental loss of, or damage to, personal data. We have in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction. We transfer personal data to third parties where they agree to comply with similar procedures and policies or have in place adequate measures. However, you should know that no web site operator, including Restoration Robotics, can fully eliminate security risks associated with personal data. While Restoration Robotics has endeavored to create a secure and reliable website for users, the confidentiality of any communication or material transmitted to/from the Site or via e-mail cannot be guaranteed.

Links on the Site
The Site may contain links to other websites. Please be aware that Restoration Robotics is not responsible for the privacy practices of such other websites. When you connect to a website that is linked to our Site, we encourage you to read the privacy statements of that website. This privacy statement applies solely to information collected by this Site.

Response to “Do Not Track” Signals
Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, Restoration Robotics does not process or respond to “Do Not Track” signals.
Children’s Privacy Protection

Under Age 13
Restoration Robotics understands the importance of protecting children’s privacy in the interactive online world. The Site is not designed for, or intentionally targeted at, children under 13 years of age. It is not our policy to intentionally collect or maintain information about anyone under the age of 13. No one under the age of 13 should submit any personal data to Restoration Robotics or the Site.

Under Age 18
Minors under 18 years of age may have the Personal Information that they have provided to Restoration Robotics through the Site deleted by sending an email to [email protected] requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.

Updating or Deleting Your Personal Data
You may review and request changes to your personal data that Restoration Robotics has collected, including the removal of your personal data from Restoration Robotics’ databases, in order to prevent receipt of future communications using any of the following options:

  • You can send your request via email to [email protected].
  • You can mail your request to the following postal address: Legal, Restoration Robotics, Inc., 128 Baytech Drive, San Jose, CA 95134.
  • Subject to applicable data privacy laws, all data subjects may have the personal data that they have provided to Restoration Robotics through the Site deleted by sending an email to [email protected] requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal data does not ensure complete and comprehensive removal of that data from all IT back-up and archival systems.

  • You may apply to review your personal data held by Restoration Robotics. All subject access requests must be made in writing to Restoration Robotics specifying the nature of your request. Restoration Robotics reserves the right to charge an administrative fee for such a request subject to applicable data privacy laws.

EU Privacy Rights
Visitors who reside in the UK or in the European Economic Area (“EEA”) have certain additional rights relating to the personal data we hold in accordance with and subject to the Privacy Laws to: (i) check whether we hold personal data about you and to access such data (in accordance with our policy); (ii) request the correction of personal data about you that is inaccurate; (iii) have a copy of the personal data we hold about you provided to you or another controller where technically feasible; (iv) request the erasure of your personal data; and (v) request the restriction of processing concerning you. To do so, please send your request to [email protected] and write “EU Privacy Rights”.
Visitors may make a complaint in accordance with applicable Privacy Laws to a supervisory authority.

Data Retention
Restoration Robotics will retain [in accordance with its data retention policy] your personal data only for as long as is reasonably necessary to achieve the purposes for which it is collected. Thereafter, we will delete (or otherwise erase, de-identify or pseudonymize or equivalent) any such personal data except as required or permitted by applicable law or regulation.

Changes to This Privacy Policy
This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display an effective date on the policy in the upper right corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Policy regarding use or disclosure of personal data, we will provide advance notice on the Site. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.

Questions About This Privacy Policy
If you have any questions about this Privacy Policy, or about the use, amendment, or deletion of personal data that you have provided to us, please contact us at LEGAL, Restoration Robotics, Inc., 128 Baytech Drive, San Jose, CA 95134 or [email protected]
Breaches of this Privacy Policy
If you consider that this policy has not been followed in respect of personal data about yourself or others you should contact us at [email protected].